1. Who is responsible for your data
BrightReach Marketing Support, operated by Sujana Shahi Thakuri as a sole trader, is the data controller for personal data collected through this website. The business address is 82-84 Plumstead High Street, Greenwich, London, SE18 1SL, United Kingdom.
2. What data is collected
Enquiry data: name, email address, and optionally phone number, business name, the package you are interested in and the content of your message.
Purchase data: the package purchased, the amount, the currency and a Stripe payment reference. Full card details are never received or stored by this business.
Project data: information you supply about your business during a project.
Technical data: standard server log information such as IP address, browser type and pages requested, retained for security and troubleshooting.
3. Why data is used
To respond to enquiries, to agree and deliver the services you purchase, to process payments, to keep accounting records required by law, and to protect the website against abuse.
4. Lawful bases
Contract: delivering a package you have purchased. Legitimate interests: responding to enquiries, securing the website and keeping business records. Legal obligation: retaining transaction records for tax purposes. Consent: where you have given it, such as non-essential cookies.
5. Who data is shared with
Stripe Payments Europe, Ltd. processes payments. The website hosting provider stores the website and its server logs. An email provider is used to send and receive correspondence. Data is not sold, rented or used for third-party advertising.
6. International transfers
Where a processor stores data outside the United Kingdom, appropriate safeguards such as the UK International Data Transfer Agreement or an adequacy decision are relied upon.
7. How long data is kept
Enquiries that do not become projects are kept for up to 12 months. Project and transaction records are kept for six years to meet UK tax and accounting requirements. Server logs are kept for a short period for security purposes.
8. Your rights
Under UK GDPR you have the right to access your data, to have inaccurate data corrected, to request erasure, to restrict or object to processing, to data portability, and to withdraw consent where processing is based on consent. Requests can be sent to hello@brightreachmarketing.co.uk and are answered within one month.
9. Complaints
If you are unhappy with how your data has been handled you may complain to the Information Commissioner’s Office at ico.org.uk.
10. Security
The website is served over HTTPS, payment processing is delegated to Stripe, and access to enquiry and project data is limited to the business owner.
11. Children
The services are intended for businesses and are not directed at children. Personal data is not knowingly collected from anyone under 18.
12. Changes
This policy may be updated. The date at the top of the page shows when it was last revised.
Contact
BrightReach Marketing Support
Sujana Shahi Thakuri
82-84 Plumstead High Street
Greenwich
London
SE18 1SL
United Kingdom
Email: hello@brightreachmarketing.co.uk
Phone: +44 7405 154002
BrightReach Marketing Support is independently owned and operated by Sujana Shahi Thakuri as a sole trader in the United Kingdom.