1. Digital delivery
All services are delivered digitally. Written recommendations, planning documents, content plans and roadmaps are sent by email or shared through a secure link. Consultations, where included, are held remotely. Nothing is posted physically.
2. Starting the work
Work begins once payment has been received and the written brief has been agreed. The brief is normally agreed within one to two business days of purchase.
3. Indicative timescales
Marketing Review: typically 3–5 business days from brief agreement. Campaign Planning Session: typically 5–7 business days. Content and Promotion Plan: typically 7–10 business days. Marketing Growth Roadmap: typically 10–14 business days. Complete Marketing Strategy: typically 15–20 business days. These are indicative and confirmed in your brief.
4. Information required from you
Timescales depend on receiving the information requested at the briefing stage. Where information is outstanding, delivery dates move accordingly.
5. Revisions
Where a revision stage is included, feedback should be provided as one consolidated set of comments, normally within 10 business days of delivery.
6. Completion
A project is treated as complete once all agreed deliverables have been provided and any included revision stage has been carried out or the feedback window has passed.
Contact
BrightReach Marketing Support
Sujana Shahi Thakuri
82-84 Plumstead High Street
Greenwich
London
SE18 1SL
United Kingdom
Email: hello@brightreachmarketing.co.uk
Phone: +44 7405 154002
BrightReach Marketing Support is independently owned and operated by Sujana Shahi Thakuri as a sole trader in the United Kingdom.